We want to reassure you

We want to reassure you, we follow all the advice and systems put in place by New Zealand Medical/Health Authorities.
And your health and the health of our staff is our top priority!

Rest assured as professionals, that we are fully trained in how to handle and prepare the deceased. We understand the dangers and will take every care with the deceased, your families and our staff.

We will take the time to communicate with you any new requirements from the health authorities, and we ask that you would inform us if you have any concerns or suspect that the deceased or one of your family has been in contact with potentially infected people or may be infected with Covid 19.

All our facilities already follow the very highest hygiene practices, but we have increased the cleaning protocols throughout all of our facilities, using hospital-level disinfectants, just to be extra safe.

How coronavirus spreads

Coronavirus is most likely spread from person to person through:

  • Direct close contact with a person while they’re infectious
  • Contact with droplets of bodily fluids when an infected person coughs or sneezes
  • Contact with an object/surface (with viral particles) and then touching your mouth, eyes or nose

Links to useful trustworthy sites

New Zealand Ministry of Health Covid 19 Information

WHO – Current information on the Coronavirus

NZ Government Covid 19 Advice page

News and media updates – NZ Health Department

NZ Government Covid19 Website

RNZ – Government uses this site for broadcasts

Information sheets

Info Sheet _ What is Cov19

Info Sheet – How Covid 19 Spreads

Info Sheet – Children and Covid 19

Info Sheet – Looking after Mental Wellbeing

Dedicated Healthline 0800 number for COVID-19 health advice and information
The number is 0800 358 5453 (or for international SIMs +64 9 358 5453).
It is free and available 24 hours a day, 7 days a week.
For the latest information

As things can change rapidly, the Ministry of Health has a Q&A page which is updated regularly with the latest information.
You can also follow the Ministry of Health on Facebook where they will be posting key updates and messages.
Or the Government Covid19 website

What about funeral gatherings?

Large gatherings are affected by Covid-19
The Government has advised public events or mass gatherings where 100 or more people are together in one place, at one time should be cancelled.